salesforce.com
Agents are likely to struggle
Task
What does salesforce.com do and who is it for? Explain it back to me.
Critical access blockers remain
These checks describe whether an ordinary agent can enter, read, and operate the public site.
- 0 / 2 passed
Agents can reach the site
Crawler access and bot defenses.
- 1 / 2 passed
Core content is available
Useful content remains accessible without a fragile browser-only path.
- 1 / 1 passed
Navigation fails safely
Redirects and missing pages give agents a recoverable path.
- 2 / 2 passed
Controls are understandable
Forms and interactive controls expose usable names and structure.
Evaluated surfaces have material gaps
The public website is always evaluated. Optional surfaces appear when the scan finds positive evidence that they apply.
Public website
Needs work
8 of 16 mature checks passed
API
Blocked
1 of 8 mature checks passed
Authentication
Needs work
1 of 3 mature checks passed
MCP
Ready with gaps
0 of 1 mature checks passed
Fix these gaps first
Critical access gaps come first, followed by other applicable readiness gaps.
- 01Critical access
Not blocked by bot detection
Allowlist known AI agent User-Agents (ChatGPT-User, ClaudeBot, Google-Extended, DeepSeekBot) in your WAF or bot-detection rules.
- 02Critical access
Agent crawler reachability
Verify that major agent User-Agents can reach the homepage. If your WAF or bot rules block them, remove or narrow the blocking rule. Add an allow rule only when your security setup denies them by default.
- 03Critical access
Content without JavaScript
Server-side render your homepage so AI crawlers see meaningful content without JavaScript. Ensure an H1 and 500+ chars of text in raw HTML.
- 04Other readiness checks
OpenAPI spec published
Publish an OpenAPI (Swagger) specification at /openapi.json or /api/openapi.yaml. This is how agents understand your API surface automatically.
- 05Other readiness checks
Scoped permissions
Declare scoped API permissions where machines can read them: named OAuth scopes in your OpenAPI security schemes, or scopes_supported in RFC 9728 protected-resource metadata. Prose descriptions of roles help humans, but agents need the machine-readable declaration to request least-privilege access.
Audit the checks behind the score
Applicable evidence is grouped by how it contributes to this preview model. Bonus checks appear only when they add points.
Essential3 of 10 passed · 26.7 / 80 points
- Content without JavaScriptPartial (33%)
Only 5504 chars of text content, no H1 tag - agents see limited content
Recommendation
Server-side render your homepage so AI crawlers see meaningful content without JavaScript. Ensure an H1 and 500+ chars of text in raw HTML.
- Not blocked by bot detectionFailed
Agents blocked: GPTBot, ClaudeBot, ChatGPT-User, PerplexityBot, Google-Extended, Applebot-Extended
Recommendation
Allowlist known AI agent User-Agents (ChatGPT-User, ClaudeBot, Google-Extended, DeepSeekBot) in your WAF or bot-detection rules.
- Redirect hygienePassed
No meta-refresh stubs, JavaScript-redirect stubs, or cross-domain hops across 6 checked pages
Recommendation
Replace meta-refresh and JavaScript-only redirects with real HTTP 301/302 redirects. Non-JS agents never execute
location.hrefor wait for a meta refresh - they see only the stub page. Verify withcurl -sI <url>- you should see a Location header, not a 200 with a near-empty body. - Content behind authPassed
All 5 sampled pages are publicly readable (4 with substantive content)
Recommendation
Serve your content pages without a login wall. Agents cannot complete auth flows while browsing - a 401/403 or a login-form page is invisible content. Keep public documentation public; if some content must stay gated, publish an ungated summary so agents can still represent it.
- OpenAPI spec publishedFailed
No OpenAPI/Swagger specification found
Recommendation
Publish an OpenAPI (Swagger) specification at /openapi.json or /api/openapi.yaml. This is how agents understand your API surface automatically.
- Markdown content negotiation (acceptmarkdown.com)Failed
Not acceptmarkdown.com compliant: Accept: text/markdown returned text/html; charset=utf-8; Vary header missing Accept (got "accept-encoding")
Recommendation
On the responses that serve text/markdown via Accept negotiation, add Accept to the Vary header (Vary: Accept, Accept-Encoding). Without it, CDNs can serve the cached HTML variant to an agent asking for markdown (or vice versa), depending on which variant landed in cache first.
- Agent crawler reachabilityFailed
Some AI crawlers are blocked - ChatGPT-User: blocked, ClaudeBot: blocked, Google-Extended: blocked, ora-agent: reachable, DeepSeekBot: reachable
Recommendation
Verify that major agent User-Agents can reach the homepage. If your WAF or bot rules block them, remove or narrow the blocking rule. Add an allow rule only when your security setup denies them by default.
- OAuth 2.0 supportPassed
OpenID Connect discovery endpoint found at https://login.salesforce.com
Recommendation
Implement OAuth 2.0 for API authentication. Publish your authorization server metadata at /.well-known/oauth-authorization-server.
- Scoped permissionsFailed
No declared OAuth scopes, security schemes, or scoped-permission documentation found
Recommendation
Declare scoped API permissions where machines can read them: named OAuth scopes in your OpenAPI security schemes, or scopes_supported in RFC 9728 protected-resource metadata. Prose descriptions of roles help humans, but agents need the machine-readable declaration to request least-privilege access.
- JSON error responsesFailed
API does not return JSON error responses (or no API detected)
Recommendation
Return structured JSON error responses with error codes, messages, and resolution hints. Agents can't parse HTML error pages.
Recommended7 of 18 passed · 13.4 / 20 points
- Developer resource discoverabilityPartial (67%)
Agent found developer resources by name including developer portal (6 relevant pages). Not found via search: API docs, OpenAPI spec
Recommendation
Make your developer resources (API docs, OpenAPI spec, auth docs, webhooks, MCP server) discoverable by name. Publish them at predictable URLs, list them in llms.txt, and include your product name in page titles and headings so search engines surface them for name-based queries.
- Brand name discoverabilityPassed
salesforce.com appears at position #1 in a clean brand-name search for "Salesforce crm" (3 total matches)
Recommendation
Make sure a clean search for your brand name returns your own domain in the top results. If it does not, your brand may be too generic, conflict with a more established term, or not yet indexed. Strengthen brand-name search by claiming consistent NAP across listings, earning press mentions that link to the canonical domain, and avoiding redirect chains that mask the apex domain in search results.
- Sitemap existsPartial (50%)
Sitemap found at https://www.salesforce.com/sitemap.xml but XML parsing failed
Recommendation
Add a valid XML sitemap at /sitemap.xml listing all indexable URLs. Include lastmod dates and keep it under 50MB.
- JSON-LD structured dataPartial (75%)
JSON-LD Organization with name + description - add url and sameAs/logo/address for full score
Recommendation
Add JSON-LD structured data to your homepage using the identity type that matches your site - SoftwareApplication for products, Organization or LocalBusiness for companies, Person for personal sites, Article for blogs - with name, description, url, and type-appropriate fields (offers, sameAs, author) so AI can parse your identity programmatically.
- Public API/docs linked from homepagePartial (67%)
API/docs link found on homepage (https://developer.salesforce.com/events) but page is thin or unreachable
Recommendation
Publish API documentation at a discoverable URL (/docs, /api, /developers). Include authentication, endpoints, and example requests.
- Agent instruction / when-to-usePassed
When-to-use guidance found in llms.txt
Recommendation
Tell agents when to reach for you: add a 'when to use this' section to your llms.txt (or a dedicated agent-instructions file) that names your best-fit use cases and how an agent should call you. Be specific about the jobs you are right for - generic marketing copy does not read as guidance.
- Metadata completenessPassed
All metadata signals present: canonical URL, lang="en", og:image, og:type
Recommendation
Add all four signals to your homepage: , , , and . Agents use these for entity resolution and attribution.
- Organization schema completenessPartial (50%)
Organization schema found but missing: contactPoint
Recommendation
Add Organization JSON-LD that includes both contactPoint (with email/phone and contactType) and address (PostalAddress). This lets AI verify your business legitimacy and answer contact queries.
- Trust anchor pagesPassed
All trust anchor pages verified: About, Contact, Privacy
Recommendation
Publish real /about, /contact, and /privacy pages with at least 500 characters of content each. These are the pages AI agents check to verify your business is legitimate before recommending you.
- Page token budgetPassed
All 6 measured pages fit an agent context budget (largest ~4K tokens)
Recommendation
Keep each page's extracted text under ~100K characters (~25K tokens) so it fits an agent's context window without truncation. Split oversized reference pages into focused per-topic documents and link them from an index. Check a page with
curl -s <url> | wc -cand remember agents read the extracted text, not the raw HTML. - Code fence validityPassed
Code fences balanced across 1 markdown document
Recommendation
Close every fenced code block (``` or ~~~) in your served markdown. CommonMark treats everything after an unclosed fence as code, so an agent parsing the document silently loses the rest of it. Count fence lines per file - the total must be even.
- Developer portalPassed
Developer portal found at /docs
Recommendation
Create a developer portal at /developers with API keys, documentation, quickstart guides, and a sandbox environment.
- Public API with reachable endpointsFailed
No publicly reachable API surface detected (REST and GraphQL both absent or auth-gated)
Recommendation
Expose a public REST or GraphQL API. AI agents need programmatic access - not just a web UI - to integrate with your product.
- Agent onboarding frictionPartial (50%)
Onboarding signals described but not verified live: free tier available, self-serve key generation, sandbox/test environment
Recommendation
Offer a free tier or trial, self-serve API key generation, and a sandbox environment. Agents can't fill out 'contact sales' forms.
- MCP server / manifestPartial (83%)
First-party MCP server published by product org (npm, @salesforce/mcp, 24216 score). Add live handshake at /.well-known/mcp for full credit.
Recommendation
Build an MCP (Model Context Protocol) server exposing your API as tools. Use Streamable HTTP transport for full score. This lets Claude, ChatGPT, and other AI agents call your product natively.
- CLI tool availablePartial (67%)
CLI tool mentioned in llms.txt
Recommendation
Publish an official CLI tool on npm, PyPI, or Homebrew. A CLI lets agents and developers script interactions with your product without building API integrations from scratch.
- API schema complexity analysisFailed
No API schema detected
Recommendation
Make your API spec self-describing: a unique operationId and a description on every operation, typed parameters, and response schemas. For GraphQL, a fully typed schema with a documented cost or rate limit reads best.
- Function calling compatibilityFailed
No API spec found - function calling requires discoverable endpoints
Recommendation
Ensure API endpoints have unique operation IDs, typed schemas, and descriptions compatible with LLM function-calling formats.
Bonus signals14 positive · +2.8 points
- Wikipedia / Wikidata entity presencePartial (50%)
Wikidata Q941127 (Salesforce) verified - draft a Wikipedia page with cited references to complete knowledge graph coverage
Recommendation
Establish a Wikipedia article and a Wikidata entity for your brand, with the domain set as the official website (Wikidata property P856) and a corresponding external link on Wikipedia. Wikipedia is the largest single source of citations in ChatGPT and a primary input to Knowledge Graphs across Google, Bing, and LLM training data. Earn third-party press coverage first to satisfy notability, then draft the article with cited references rather than self-promotion.
- NPM/PyPI SDK packagePassed
NPM package found: @salesforce/cli - "The Salesforce CLI"
Recommendation
Publish a JavaScript/TypeScript SDK package on npm so developers can integrate your API programmatically. In package.json set
repositoryto your source repo andhomepageto your product domain - these links are how agents confirm the package is your official SDK rather than a third-party tool with a similar name. - Listed on skills.shPassed
1 official skill published on skills.sh - 1 total installs (skills.sh/sshvarzman-salesforce)
Recommendation
Publish agent skills on skills.sh so AI agents can discover your product's capabilities. Create a SKILL.md in your GitHub repo and register it with 'npx skills add'. See skills.sh/docs.
- MCP well-known discoveryPartial (50%)
MCP server at https://developers.salesforce.com/mcp - consider adding /.well-known/mcp for standard discovery
Recommendation
Serve your MCP server at /.well-known/mcp, publish a server-card.json at /.well-known/mcp/server-card.json, or reference it in llms.txt so agents can discover it automatically without manual URL input.
- llms.txt existsPassed
Found the llms.txt at https://salesforce.com/llms.txt.
Recommendation
Create an llms.txt file at your domain root (/llms.txt) - the AI equivalent of robots.txt. Write at least 100 characters of real content: what your product is, what it does, and links to your key docs. Then verify it with
curl https://yourdomain.com/llms.txt- you should see your text, not HTML. If your app returns its homepage for every URL (common with single-page apps), add a static file route so the raw text is served. A placeholder with just a heading earns no credit. - llms.txt formattingPartial (50%)
The llms.txt contains markdown links and has 3761 lines, but it doesn't start with a markdown heading.
Recommendation
Format your llms.txt as a navigation index: start with a markdown heading, include markdown links to deeper resources, and keep it under 30,000 characters. If you have more to say, move long-form content into /llms-full.txt or per-section files (e.g. /docs/llms.txt, /api/llms.txt) and link to them from the main index.
- llms.txt links resolvePassed
All 5 probed llms.txt links resolve to real content
Recommendation
Make every link your llms.txt declares resolve to real content. Verify each one with
curl -L <url>- you should see the linked document, not your homepage. If your app returns the homepage shell for unknown paths (common with single-page apps), a 200 status is not proof: check the body. Fix or remove any dead link; agents that follow the index treat a broken link as a dead end. - OAuth Protected Resource metadata (RFC 9728)Passed
RFC 9728 metadata at https://api.salesforce.com: resource=https://api.salesforce.com:443, authorization_servers (1), scopes_supported (4)
Recommendation
Publish RFC 9728 protected-resource metadata at /.well-known/oauth-protected-resource. Include the resource field plus enough supporting metadata - your authorization servers, supported scopes, accepted bearer methods - that an agent can work out how to authenticate without first triggering a 401.
- Agent auth discovery metadataPartial (33%)
PRM + AS metadata both present (PRM discovered at https://api.salesforce.com) (AS metadata fetched from advertised origin https://api.salesforce.com) but AS metadata has no agent_auth block
Recommendation
Publish RFC 9728 protected-resource metadata at /.well-known/oauth-protected-resource on your resource server (the host that actually serves the API, e.g. api.) with
resourceandauthorization_servers. Publish RFC 8414 authorization-server metadata at /.well-known/oauth-authorization-server on the AS origin, and include the WorkOS auth.mdagent_authblock withregister_uri,identity_types_supporteddrawn from the spec enum (anonymous,identity_assertion- variants likeverified_emailorurn:ietf:params:oauth:token-type:id-jagbelong insideidentity_assertion.assertion_types_supported, not at the top level), and a sibling per-type block for each advertised type (anonymous.credential_types_supported;identity_assertion.assertion_types_supported+credential_types_supported) so agents can look up the request shape. Cross-link by listing the AS origin in PRMauthorization_servers, and pointagent_auth.skillback at your published /auth.md. Spec: https://workos.com/auth-md. - Multi-language SDK packagesPartial (33%)
SDK package found only in npm
Recommendation
Publish official SDK packages across multiple language ecosystems (npm, PyPI, Go modules, RubyGems). Auto-generate them from your OpenAPI spec using tools like openapi-generator. For each package set the project URL or homepage to your product domain (package.json
repository/homepage, PyPIHome-Pageorproject_urls, RubyGemshomepage_uri) - this is how agents verify the package is your official SDK. - NLWeb /ask endpointPassed
NLWeb /ask endpoint exists but requires authentication (HTTP 403, via POST)
Recommendation
Implement Microsoft's NLWeb protocol by adding a POST /ask endpoint that accepts natural-language queries and returns JSON with _meta (response_type, version). See github.com/microsoft/NLWeb.
- Native interactive controlsPassed
635 native controls, 0 non-native div-soup affordances (100% native).
- Accessible names on controlsPassed
549/635 interactive elements have a computable accessible name (86%).
- Accessibility-tree injection safety (bonus)Passed
No hidden instruction text detected in accessibility-tree attributes or off-screen content.
Inspect the underlying audit
The complete Ora audit uses evidence from the scan on . After applying changes, run another scan from the homepage to refresh these recommendations.
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Source: Ora API
Snapshot 2026-08-23T22-37-06-585Z